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Shipping Policy

General Information & Rates

All shipping is done through UPS, or special carrier. All prices are F.O.B. Wilmington, California U.S.A. Shipping charges are based on weight, destination and priority. You can choose Overnight, Second Day Air, 3 Day Select or Standard Ground.

 

International Shipments

If you are interested in shipping products outside of the United States, please call us at 1-800-626-7774 Monday through Friday 8:30 AM to 5:00 PM Pacific Standard Time. We presently do not have the option of shipping outside the United States through our web site.

 

Back Orders

Unless otherwise instructed, out-of-stock items will be automatically back-ordered and shipped as soon as possible.

 

Service Mapping

If you would like to determine the right shipping option and destination time of your packages, click UPS Service Mapping, and you can choose the right shipping option each time. The Service Mapping tool transmits a GIF file that shows the estimated transit times for UPS to deliver a package via UPS Ground Service from an origin location to a destination within the US lower 48 contiguous states. Origin locations are specified by zip code. To use the UPS Service Mapping, simply enter an origin plus a destination postal code, and the Service Mapping tool generates a color-coded map of the contiguous United States.

 

Refusal of Shipment

If a shipment is refused, the customer will be charged for all freight and handling charges. A restocking charge of 15% will be applied. Goals and large field equipment have 25% restocking charge. Decorated or customized items will not be credited. Credit will be applied to the customer’s account that can be applied to future orders. Any further orders will be prepaid only.

 

Shipment Tracking

UPS OnLine Tracking lets you track shipments right from the SCORE¨ web site using your own reference or order number and zip code. You can find out specific details about your shipments' status, including the time and location of each scan as the package moves toward its final destination. To track your packages, just enter your reference or order number and zip code, and your package tracking information will appear.